Optimise

Strive for consistent excellence

Optimise

optimise

We want you to be able to use gnatta in a way that makes sense for your business, so we’ve developed an adjustable, personalised series of interfaces that can help you keep on top of things.

Perfection isn’t static – it’s achieved through consistent adaptation, and our tools will allow you to pinpoint the areas that need to adapt. With real-time statistics and health checks, you’ll be able to keep on improving until perfection feels like a requirement, instead of just a goal.

Optimise Screenshot
  • Monitor The Competition

    We’ll be tracking your competitors and letting you know how you measure up against them so that you can give yourselves a pat on the back or change your strategies – whatever’s necessary!

    •  Know how you measure up against close competitors
    •  See overall positioning within your sector
  • Real-Time Statistics

    Change, in all forms, is an opportunity to reflect and build. We allow you to keep up to date with our real-time statistics and reporting facilities – whenever you need it.

    •  Immediately react to change
    •  Report results quickly and efficiently
  • Map Development Over Time

    We can track your business through its evolution, and report everything back to you in an intelligent, yet elegant format, to provide insights into your growth through change.

    •  Keep track of growth
    •  Analyse performance against KPIs
    •  Mould your strategy to fit results
  • Optimise The Customer Experience

    Customers love personal, relevant information, so we allow you to hone your interaction tracking to a pinpoint.

    •  Identify brand advocates and threats
    •  Hone in on hyper-relevant conversations
    •  Workflow interactions to the right agent at the right time