Gnatta: A Salesforce Alternative

Two communication tools, two enterprise-level products, two pieces of software that on the surface do the same job. Let us peel back the layers to reveal how Gnatta compares to Salesforce, so that you can decide which software would work best for boosting your customer satisfaction and CRM.

Here at Gnatta, we’re proud of our growing reputation with global brands of all scales and sizes. We can go on all day about how good our customer software is, but we think it’s so much better to let our success stories speak for themselves.

From local businesses to start-ups to enterprises – just take a look at some of the reputable names we’ve worked alongside…

Gnatta is Trusted by Top Global Brands

OVO Energy AO Cancer Research UK Asos
Pret a Manger DHL Checkatrade P2P
Superdrug The Perfume Shop Arrow XL Hotel Chocolat
We Buy Any Car Doctor Collector Solar Centre Footasylum
Cosatto Beauty Bay UP Global Hobbs London
CuddleCo Damsel in a Dress Savers FedEx
Studio 8 TakePayments Freight Island Inov8

Gnatta vs. Salesforce: A Comparison

We’re honoured to measure up against such an established, successful giant in the field. So how do the features of Gnatta’s help desk software stack up against those offered by Salesforce? Here’s how our software compares…

Features Salesforce Gnatta
Omnichannel Available Available
Annual Contract Available Available
Monthly Contract Unavailable Available
Built for Customer Care Unavailable Available
Profile Aggregation Unavailable Available
Highly Customisable Unavailable Available
On-Site Setup Support Unavailable Available
Real-Time Routing Unavailable Available
Bespoke Workflow Engine Unavailable Available
Pricing £64pm £75pm

Gnatta Reviews - What Our Happy Customers Say

Using Gnatta we’ve increased our channel coverage with a more effective service, which is key to our customer goals.
Neil Hunter
Operations Systems Manager
Managing our customer conversations through Gnatta has made huge improvements to our contact centre efficiency.
Tracy Hodges
Head of Product
Using Gnatta allows us to automate large parts of the customer journey, making our agents more efficient and more effective.
Tracy Davies
Chief Operating Officer
FM Outsource
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Get the Best Tool on the Market

Don’t just take our word for it, though, why not try us out? From our humble beginnings up north in customer care, we’re completely focussed on getting great results for both you and your customers.

Click below to book your free 30-day trial with our experts today and see for yourself why our interaction-based customer software is the best on the market compared to competitors like Salesforce.

Book a Demo

Compare Gnatta with Other Helpdesks

We know there are lots of options out there for customer helpdesk software.

So, what makes our capabilities and features unique compared to the other software giants like Freshdesk, Intercom, and Zendesk?

Dive into the links below to see how we do things differently.

Gnatta & Salesforce Integration

We understand that every brand has unique requirements. Looking for Salesforce integration to create a well-rounded customer service journey? Click the links below to learn more about what we can do…

Discover More With Gnatta.

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