Customer communication for small teams.
When it comes to customer service, simple and effective is often best; it’s the same with technology.
With Gnatta bringing all your conversations into one location, you can put all your focus on exceptional service. Our Lite package is the one-stop shop for handling customers, suppliers, and anyone else across multiple channels. Whether it’s managing your social media communities, responding to webform enquiries, or handling your email volume, Gnatta’s Lite package will make you more effective, no matter the task.
With no set up fees or hidden costs you can maximise your customer service from the get go. Our technology includes best pre-set analytics for historic reporting, ensuring you’re not missing out on any valuable data you’ve already collected. Lite includes webchat and the ability to set up quick replies across all channels, giving you confidence that your customer service covers all basis.