Conversations

Simple but powerful.

Gnatta Lite is the perfect way to manage your customer communication quickly, easily, and effectively. It provides all the features you need, without a complex setup. Covering every channel and includes pre-set best practice routing to ensure you hit the ground running for your business.

Customer communication for small teams.

When it comes to customer service, simple and effective is often best; it’s the same with technology.

With Gnatta bringing all your conversations into one location, you can put all your focus on exceptional service. Our Lite package is the one-stop shop for handling customers, suppliers, and anyone else across multiple channels. Whether it’s managing your social media communities, responding to webform enquiries, or handling your email volume, Gnatta’s Lite package will make you more effective, no matter the task.

With no set up fees or hidden costs you can maximise your customer service from the get go. Our technology includes best pre-set analytics for historic reporting, ensuring you’re not missing out on any valuable data you’ve already collected. Lite includes webchat and the ability to set up quick replies across all channels, giving you confidence that your customer service covers all basis.

Trusted by top global brands.

OVO Energy AO Gymshark Cancer Research UK
Asos Pret a Manger DHL Checkatrade
P2P Superdrug The Perfume Shop Arrow XL
Hotel Chocolat We Buy Any Car Doctor Collector Solar Centre
Footasylum Cosatto Beauty Bay Doll Beauty
Modern Milkman Mosaic UP Global Hobbs London
CuddleCo Damsel in a Dress Savers FedEx
Studio 8
Email

You'll get a branded email address...

Use an existing email address, including your brand domain, for a seamless customer experience.

With full historical reporting & analytics...

Dive into the detail behind your dashboards, with viewable and downloadable data to give you the insight you need and track your historical data.

customer service

And complete product support.

UK-based product experts are on hand to help you ensure Gnatta is working for you. No set up fees, 30 days free and complete support whatever you need.

Discover More With Gnatta.

Get access to free expert insight, exclusive CS events, and the best offers. Only available through our newsletter.