Conversations

Premium communication.

Offering complete communication across digital and traditional channels is becoming a requirement for every organisation. Now, with our Premium package, it's all in one place. Covering every channel you need for your customer communication, our package comes with 5 admin licenses to have further control for your team and has greater customisation potential than our Lite package.

Best-in-class communication.

Gnatta Premium is designed to grow with your business. With telephony and SMS included, it allows you to handle online and offline contacts in a single place.

Link multiple accounts (e.g. phone numbers or email addresses) and manage the whole conversation.

But what stands out is the customisable nature of the system. No two organisations are the same, so why should you settle for out-of-the-box software? Gnatta can be configured to work with your rules and requirements to deliver the optimal experience for your advisors and customers.

Trusted by top global brands.

OVO Energy AO Gymshark Cancer Research UK
Asos Pret a Manger DHL Checkatrade
P2P Superdrug The Perfume Shop Arrow XL
Hotel Chocolat We Buy Any Car Doctor Collector Solar Centre
Footasylum Cosatto Beauty Bay Doll Beauty
Modern Milkman Mosaic UP Global Hobbs London
CuddleCo Damsel in a Dress Savers FedEx
Studio 8

Analytics built into a single UI.

With our in-built analytics suite and queue management facilities, your team leader can manage your entire operation using a single platform and real-time data with live dashboards as well as analytics, letting them focus on providing an amazing service.

Channels

Our Premium plan even includes review sites.

Manage and respond to reviews in the same systems as your inbound contacts to make sure you always have the full picture.

We'll provide the training.

Make sure your advisors become Gnatta-capable as quickly as possible with training from real product experts. This includes 24/7 UK based customer support to help you at a moment’s notice.

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