With You Every Step of the Way

Turning problems into solutions

Your communication is at the heart of your organisation, and your system needs to be trusted to play its part. That's why Gnatta's product experts are here to make sure you have access to everything you need.

24/7 UK-Based Support

We take our product stability seriously and take our availability as a matter of personal pride. We know you can have questions anytime. That's why we're here 24/7 via our UK-based client portal.

Professional Communication

When you have a pressing issue, waiting in the dark for a solution is the worst. We make sure to keep you updated, and our severity level system means serious issues will always be prioritised. And we even offer additional support packages if you're looking for that gold standard treatment.

Peace of Mind

For extra support, clients on our Professional and Enterprise packages will be assigned a Service Delivery Manager to act as a dedicated contact for the duration of your time with us. Working alongside the client portal, these team members provide a direct communication method for any support needs.