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Creating a strong tone of voice for your brand helps you stand out, but how important is it that you implement it into your conversational AI? Let’s delve into it below…Read more
Workflow technology powers every part of Gnatta. They boost efficiency and save your team time on repetitive tasks. Check out our video to learn more.Watch Video
You can’t run a customer service operation well without implementing automation. Without automating, you’re paying more than you need to; here's why.Read more
Using customisable workflows can optimise your omnichannel offering, cut costs and improve customer experience. Find out how.Read more
From fears about job losses to innovation breakthroughs in healthcare, AI and automation are possibly the biggest buzzwords of the 21st century so far.Read more
Social media quick replies are an efficient tool to improve your customer experience and achieve significant savings, proven in our free client case study.Download Now
Automation does more than superfluous tasks. The marriage of human advisors and automation in customer service can help you provide amazing customer care.Read more