Resources by topic:
Automation

robot picking up products on conveyer belt Blog posts

Automation and AI in Customer Communication

From fears about job losses to innovation breakthroughs in healthcare, AI and automation are possibly the biggest buzzwords of the 21st century so far.

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customer service Blog posts

The Role of Automation in Customer Service Jobs

Automation does more than superfluous tasks. The marriage of human advisors and automation in customer service can help you provide amazing customer care.

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