Resources by topic:

robot picking up products on conveyer belt Blog posts

Automation and AI in Customer Communication

From fears about job losses to innovation breakthroughs in healthcare, AI and automation are possibly the biggest buzzwords of the 21st century so far.

Read more
customer service Blog posts

The Role of Automation in Customer Service Jobs

Automation does more than superfluous tasks. The marriage of human advisors and automation in customer service can help you provide amazing customer care.

Read more

Discover More With Gnatta.

Get access to free expert insight, exclusive CS events, and the best offers. Only available through our newsletter.