'Getting Started', Not Always As Simple As It Sounds

We're under no illusions; implementing new customer service software can be a challenge for any business. Fortunately, you're dealing with experts.

Proof Of Concept

We'll help you establish a business case to prove the concept before you take the leap. We're results first and will always be willing to demonstrate value before asking you to commit.

Systems Integrations

We'll help support the system integrations you need to keep your business functioning. Be it external databases, external systems, or anything else, we'll make it work.

Roll Out

We have extensive experience dealing with rollouts. We'll help design an implementation process for Gnatta with minimal business and customer impact to keep everything ticking over.

Keeping Data Flowing

We understand the importance of supporting legacy databases and systems, and we’ve got experience with sending the right information to and from Gnatta to ensure all your systems are looked after. Real time data transfer as your team works means you’ll always have total visibility.

Knowledge Sharing Is Key

We're keen to share everything we know to give you the tools to self-help in the future. As we implement, we'll give you access to documentation and training material to help your team be more autonomous.

Our Team Is Your Team

Every step of the way, from proof of concept to the technical integrations, we're here as a resource to keep the pressure off your team. We'll make sure you have all the support you need to make integration as seamless and pain-free as possible.

Ongoing Implementation

We know businesses change, yours and ours. So we'll continue to develop new functions and features to make sure you're always at the cutting edge of what we can do together.