Help when you need it

We're here for you, whenever you need us. Troubleshooting, advice, and best practices are only ever a click away.

Integrating new customer service software into your business isn't easy. That's why Gnatta comes with all sorts of support options available, depending on what's right for you. This means we focus on your experience, whilst you focus on your customers.

Support, Any Way You Want It

Online help desk? Speak directly to a team member? Email? It's up to you; we give you the routes to contact us the way you feel most comfortable.

Get Help On The Fly

Our online helpdesk will recognise the problem you're trying to solve and provide a step by step guide to resolve it.

Everything In One Place

We know that our customers prefer self service. So before you get in touch, you can check our historic support advice and even share tickets with other users. With generic search capability as well as filters, you'll always have access to previous resolutions.