'Getting Started' Isn't Always As Simple As It Sounds

We're under no illusions; implementing new customer service software can be a challenge for any business.
Fortunately, you're dealing with experts.

Proof of Concept

We'll help prove the concept before you take the leap. Our results speak for themselves and we'll always be willing to demonstrate value before asking you to commit.

Systems Integration

We'll help support the system integrations you need to keep your business functioning. Whether they're internal or external systems, we'll make it work.

Launch

We have extensive experience launching products. We'll design an implementation process for Gnatta, with minimal business and customer impact, to keep everything ticking over.

Keeping Data Flowing

Real time data transfer as your team works means you’ll always have total visibility. We understand the importance of supporting legacy databases and systems, and we’ve got experience with sending the right information to and from Gnatta to ensure all your systems are looked after.

Knowledge Sharing Is Key

We're keen to share everything we know to give you the tools to self-help in the future. As we set up our software, we'll give you access to documentation and training material to help your team be more autonomous.

Our Team Is Your Team

Every step of the way – from proof of concept, to technical integrations – we’re here to keep the pressure off your team.. We'll make sure you have all the support you need to make integration as seamless and pain-free as possible.

Ongoing Implementation

We know businesses change. We'll continue to develop new functions and features to make sure you're always at the cutting edge of what we can do together.