Social Conversations Done Right
Messenger platforms are key customer contact channels.
With Gnatta you'll always own the conversation, for a happier customer.
Get The Whole Picture
Get the whole conversation with public-to-private intelligent linking. Forget independent tickets for public and private messages; link the whole conversation together to see the full picture. You can even join up other channels too to ensure you never miss a beat.
See What's Relevant To You
Sick of trawling through retweets to find what you need to respond to? Take advantage of over fifty filtration options including follower count, tweet content, use of media and bio content. This makes sure you’re routing what’s relevant, to the right team, at the right time.
Baked In Channel Knowledge
Our UI removes the need for channel knowledge. If you can use Gnatta, you can use all the channels it supports. Easy.