Help When You Need It

Troubleshooting, advice, and best practices are only ever a click away.

Integrating new customer service software into your business isn't easy. That's why Gnatta comes with all sorts of support options available, depending on what's right for you. This means we focus on your experience, whilst you focus on your customers.

Support, Any Way You Want It

Online help desk? Phone support? Email? It's up to you; we give you the routes to contact us the way you want to.

Get Help On The Fly

Our online helpdesk will recognise the problem you're trying to solve and provide a step-by-step guide to resolve it.

Everything In One Place

We know that our customers prefer self-service. That's why you can check our historic support advice and even share tickets with other users. With a search facility, and well as filters, you’ll always have access to previous resolutions.