With Gnatta You Can

Creating a world-class customer communication tech stack is hard. From managing queries in the most effective way, through to utilising live and historic data to drive real business change; finding the right system is crucial. Fortunately, we've done the research on what you need to deliver gains for both your customers and your brand.

Access Your Free Report Copy

In fact, to make things really simple, we’ve collated all our learnings in a single report which will give you the 5 key trends in customer communication you need to be aware of. We’ve based this on research commissioned from over 2,000 UK-based retail customers on their experience when speaking directly to brands, covering information including:

  • Their preferred methods of contact
  • Whether brands have the right data to handle queries effectively
  • To what extend feeling valued informs their experience
  • How they view automation and bots as part of the brand conversation

You can get the full insight by signing up to receive a copy below.

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