Gnatta vs Intercom.
Make sure your team is powered by the best.
What makes us different?
Modern customer service demands a true single customer view, which is only possible through true omnichannel software.
Customers want to use a variety of channels; some want webchat, but others want to call you or use social media. By ignoring the other channels, you’re leaving revenue behind.
Replace a partial system with a full solution and immediately benefit from a more efficient and effective team.
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Let's get down to business
We have a lot of respect for our cousin and the work they’ve done providing high-end web chat technology. Here’s how we measure up:
| Features | Intercom | Gnatta |
|---|---|---|
| Integrations | Available | Available |
| Customisable Routing | Available | Available |
| Real-time Prioritisation | Available | Available |
| Profile Aggregation | Unavailable | Available |
| Omnichannel capability | Unavailable | Available |
| Complete Real-Time Analytics & Reporting | Unavailable | Available |
| Bespoke Workflow Engine | Unavailable | Available |
| Completely Customisable | Unavailable | Available |
| Widgets | Unavailable | Available |
| 24/7 UK Support | Unavailable | Available |
| Pricing | $74pm | £59pm |
Power your team with the best
Being a proud Northern business, we believe the proof is in the pudding. With our interaction-based approach we’ve done away with tickets. The best way to understand why you should use Gnatta is to try it, get in touch today for a demo from our experts.
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True Omnichannel
Cover all ground with our true omnichannel solution. You can incorporate telephony, webchat, and any social media channels with ease to make sure that wherever your customers are, you’re there with them.
24/7 UK based support
We’ve simplified Gnatta so you can set up in whichever way suits you as efficiently as possible – no coding necessary.