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Chatbots and quick replies are an excellent first step in automating your customer care - find out how much your contact centre could save with this exclusive client case study.Download Now
Take advantage of our insight into the world of CCaaS software to help you lead the right buying decisions for your business.Read more
Bury based Software as a Service (SaaS) organisation, Gnatta, have launched their brand new Self-Serve customer service software.Read more
Workflow technology powers every part of Gnatta. They boost efficiency and save your team time on repetitive tasks. Check out our video to learn more.Watch Video
You could make a cost saving of up to 75% by migrating to webchat. Check out our video to see how Gnatta makes this easy for you.Watch video
Traditionally, changing your software required tech support. But with Gnatta, your team can customise everything from within the UI, in real-time.Watch video
Omnichannel is integral to providing a great customer service. But how many channels is enough, and what channel mix works best for your own business?Watch video