Gnatta offers an easy-to-set-up solution, designed to be managed effectively by non-technical staff to give you peace of mind.
Gnatta is a product created with the efficiency of more than just the customer service staff in mind. By empowering customer service staff with the software they can easily tailor to their needs, you won’t need to spend as much time helping – allowing you to focus more on your priorities.
Gnatta is able to seamlessly integrate with any software with an Open API. Whether you need to export Gnatta data or integrate order tracking, we’ve got you covered.
From ISO 27001 accredited data centres to access management features such as SSO and admin-level licensing. You will find Gnatta enables responsible security for your business.
Our system was designed to be operated and updated easily. Where help is needed our UK Based 24/7 support is there to step in, leaving you with fewer fires to put out.
Using Gnatta we’ve increased our channel coverage with a more effective service, which is key to our customer goals.
Managing our customer conversations through Gnatta has made huge improvements to our contact centre efficiency.
Using Gnatta allows us to automate large parts of the customer journey, making our agents more efficient and more effective.
