Gnatta vs Freshdesk.

Partner with the experts and watch your team flourish.

Gnatta computer image

What makes us different?

Simple ticketing systems can seem great until you realise customers use multiple channels.

With Gnatta, you don’t have to think limited. We’ll give you an easy-to-manage solution to suit your needs, with a world-class routing system to deliver a single customer view.

With us, you’ll get started at lightning pace with a truly customisable system and only pay for what you need, as you need it.

With full analytics, 24/7 UK support, and dedicated product experts behind you, you’ll get the insight you need to make the hard decisions, faster.

We’re truly handing you control of your software.

Trusted by top global brands.

OVO Energy AO Gymshark Cancer Research UK
Asos Pret a Manger DHL Checkatrade
P2P Superdrug The Perfume Shop Arrow XL
Hotel Chocolat We Buy Any Car Doctor Collector Solar Centre
Footasylum Cosatto Beauty Bay Doll Beauty
Modern Milkman Mosaic UP Global Sherpr
Hobbs London CuddleCo Damsel in a Dress Savers
FedEx Studio 8
Features Freshdesk Gnatta
Omnichannel Available Available
Real-time Routing Available Available
Real-time Analytics & Reporting Unavailable Available
Widgets Unavailable Available
Profile Aggregation Unavailable Available
Custom Business Rules Unavailable Available
On-Site Go-Live Support Unavailable Available
Social Junking Unavailable Available
Completely Customisable Unavailable Available
Bespoke Workflow Engine Unavailable Available
Pricing £75pm £59pm

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