What makes us different?
Want to eliminate duplicate contacts, improve first-time resolution, and reduce customer waiting time?
Say hello to our single customer view solution.
We’ve done away with the ticketing system used by Zendesk and replaced it with a smarter approach by organising your messages into interactions.
This means every message is displayed in chronological order in a single conversation, regardless of channel.
The result? Gnatta customers get to reap the benefits of more efficient staff, happier customers, and a better bottom line.
We’re honoured to be trusted by household brands we all know and love from around the globe. Gnatta is suitable for all types of businesses – whether that be local businesses, start-ups or enterprises. Just take a look at some of the names below…
Gnatta vs. Zendesk: A Comparison
Transparency and honesty are important to us, which is why we always strive to draw the fairest comparisons possible with our competitors and their features.
So, why should your business choose Gnatta as an alternative to Zendesk? Find out below what’s possible with us that isn’t with them…
Huge brands such as DHL, AO, and FM Outsource have all successfully optimised their customer service using our product.
How do we know?
Our reviews speak volumes.
Let our satisfied customers speak for themselves.
Compare Gnatta with Other Customer Engagement Software
We know we’re not the only customer engagement software out there.
Our omnichannel solution provides unique capabilities against competitors like Freshdesk and Intercom. Click the links below to see what we do differently.
We have a lot of respect for our cousin and the transformative software they pioneer for startups everywhere. Click below to receive a copy of our guide and see for yourself how Gnatta measures up against Zendesk.
Ready to enhance your customer comms? Get in touch with us to arrange a demo or get the ball rolling all on your own with our completely free 30-day trial.
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