We take data privacy seriously.

Check out our policy below, or get in touch if you have any concerns.

Introduction

This Policy details our commitment to protecting the privacy of individuals who:

  1. visit our website;
  2. who register to use the products and services which we market for use available at www.gnatta.com;
  3. attend or register to attend webinars, sponsored events or other events at which Gnatta takes part.

Scope of This Policy

This policy applies to this website. Any other websites or applications that Gnatta controls does not apply if this policy is not linked to it.

This policy does not apply to:

Third party websites: our websites contain links to other websites, which maintain their own privacy policies and standards.

Service Data: the security and privacy practices of materials collected as part of the Services are outlined in separate agreements. We encourage you to review the privacy statements of the Services.

The use of information collected during the use of the Services is limited to the purpose of providing the service that our clients use. If you are an individual which interacts with one of our clients using the Services and would like to amend, understand or attain contact information, you should contact them directly.

It is the obligation of our clients to establish policies for, and ensuring compliance with, all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal data in connection with the use of our Services by individuals (also referred to as “data subjects”) with whom our clients interact.

Information That You Provide To Us

Account and Registration Information: We ask for and may collect personal data about you such as your name, address, phone number, email address and credit card information, as well as certain related information like your company name and website name when you register for an account to access our Services. We also ask for and collect personal data such as an email address and a name or alias from any individual that you authorize to log into and utilise our Services. We base the processing of your personal data on our legitimate interest, to provide you with the necessary functionality during your use of our Services.

If you sign-up for a free trial Account, you are not required to enter your credit card information unless and until you decide to continue with a paid subscription to our Services. A third-party intermediary is used to manage credit card processing (who’s privacy data is available here).

Other Submissions: We ask for and may collect personal data from you when you submit web forms on our website or as you use interactive features of the Websites, including: participation in webinars, surveys, contests, promotions, requesting customer support, or otherwise communicating with us. We process your personal data to perform our contract with you for the use of our websites and the Services and to fulfil our obligations under our agreement with you; where we have not entered into an agreement with you, we base the processing of your personal data on our legitimate interest to operate and administer our websites and to provide you with the content you access and request.

Information That We Collect From You on our Websites

Cookies and Other Tracking Technologies: We use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal data, information about devices and networks you utilize to access our website.

Analytics: We collect analytics information when you use the website to help us improve them, including through the use of cookies. We may also share aggregated and anonymized data about your actions on our website with third-party service providers of analytics services. The information we track is used in our legitimate interest to operate and administer our websites and to provide you with the content you access and request.

How We Use Information That We Collect

With your permission and where permitted by law, we will use your information to perform our obligations as part of our Services where applicable and on the basis of our legitimate interest. We may use your information for marketing purposes, which may include contacting you with information, news and promotions relating to our Services. Any contact you receive from us will always contain a method for unsubscribing, at which point we will remove you from our contact list. will

If we collect and use your personal data in reliance on our legitimate interests we will make clear to you at the relevant time why we need to use your personal data. If we process personal data and need your consent, you may withdraw your consent at any time. We will not keep your personal data for any longer than is necessary considering the reasons for which it was collected.

We will only store your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

If you have questions regarding the use of your data, the legal basis on which we collect such data, or any other questions regarding your personal data, please contact us.

Sharing Of Information Collected

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

Sale, transfer or mergers: If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of the business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy.

Compliance with Laws and Law Enforcement Requests: In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

Testimonials: We may post testimonials on the website that may contain personal data. We always obtain your consent to post your name along with your testimonial.

With Your Consent: We may also share personal data with third parties when we have your consent to do so.

Controlling Your Personal Data

In addition to your rights under the Data Protection Legislation, when you submit personal data via our website, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes, including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details.

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

Exercising Your Data Protection Rights

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. You may have:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

All subject access requests should be made in writing and sent to us via email or by our contact form available here.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

To exercise these rights, please submit a request by emailing us Please be as specific as possible in relation to the personal data you wish to access. Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. If we need additional information to verify your identity, we will let you know. We will respond to your request within 45 days of receipt, or notify you if we require additional time.

If you would prefer, you may designate an authorized agent to make a request on your behalf.

Contact

If you have questions regarding this Policy or Gnatta’s privacy practices, you can write to us at:

Gnatta Ltd
Attn: Simon Ebbrell, Information Security Officer
79-81 Hornby Street
Bury
BL95BN

You can also contact us via email via privacy@gnatta.com

Changes To This Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted here and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

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