The peak retail season of 2022 is fast approaching, so retailers should be starting to gear up their teams in preparation for the busiest (and most exciting) time of the year.
Staying ahead of the curve has always been a huge part of the territory when it comes to e-commerce, and peak season is no exception to the rule.
Surviving as a retailer and coming out on top against competitors during this time relies on being able to predict what the customer wants before they even know it themselves.
To make sure your customers and staff are well-supported, alongside making sure that your business is successful, read on for our complete guide to find out the most important aspects to focus on this year.