Deploy intelligent, autonomous chatbots that handle complete customer interactions from start to finish, with seamless escalation to human agents exactly when it's needed.
With quick replies, rich media support, integrated data, and auto-prompts, you can create seamless and engaging conversations in your customers' channel of choice.
Even more AI tools are coming to Gnatta's workflow engine - decide exactly when and how AI gets involved in your contact centre. Find out more in this sneakpeak video before our Beta release.
Hi all! I’m Nina, part of the team here at Gnatta. On the 9th July we are relaunching our much anticipated Workflow engine in Beta. Come along for the ride.
Workflow technology powers every part of Gnatta. They boost efficiency and save your team time on repetitive tasks. Check out our video to learn more.
You could make a cost saving of up to 75% by migrating to webchat. Check out our video to see how Gnatta makes this easy for you.
Traditionally, changing your software required tech support. But with Gnatta, your team can customise everything from within the UI, in real-time.
Omnichannel is integral to providing a great customer service. But how many channels is enough, and what channel mix works best for your own business?
The benefits of webchat are that it's efficient and effective. You can get to the root of a problem quickly and easily resolve queries, improving your customer experience and saving money.