Gnatta for the Property Industry.

Defining Good Customer Service in the Property Industry

When dealing with valuable assets like properties, the customer service you offer can make or break your reputation. And a stellar reputation can put you in good stead for maintaining a reliable and popular lettings agency, estate agency or housing association.

So, what exactly do we mean by good customer service in this industry?

First and foremost, we believe that a customer-centric approach is essential. After all, your business would be nothing without your buyers, letters or tenants. Regardless of what type of property business you’re running, you’ll want every customer to trust that you can handle all interactions quickly, efficiently and accurately.

From reaching customers through our interaction-based approach to providing the best security features, our customer service packages are designed with the property industry in mind. Our range of features is guaranteed to provide your property business with all the necessary tools to offer the very best customer service and ensure your customer satisfaction reaches new heights.

For Long & Short Term Property Rentals

Property rentals can become complicated fast when there’s a lack of organisation and communication isn’t up to scratch. Whether your business offers long or short-term property rentals or a combination of the two, Gnatta can offer the best solution for all rental lengths. Automation of letting services, quick and easy access to availability calendars and insights into the data you need, such as your busiest letting periods, are just some of great the features we can offer.