Gnatta for the Logistics Industry.
With a single customer view you can eliminate duplicate queries and let your team focus on the issues that matter.
How can Gnatta help you?
With a single customer view you can eliminate duplicate queries and let your team focus on the issues that matter.
Omnichannel
Gnatta makes working across channels simple. Take advantage of our Interaction system to make tickets a thing of the past.
Quick replies
Cut down on repetitive queries with automated responses and let your staff focus on your most important messages.
Routing
You should define your software, not the other way around. Tell Gnatta where your priorities lie and our routing system will ensure they’re handled first.
Use what works
Improve the effectiveness of your contact centre with a tool trusted by leading International distributors like Fedex.
Work with the experts
With extensive in house experience we understand the challenges logistics businesses face, from collection enquiries to loss claims. Our experts are there to help you get the most value out of Gnatta.