Resources by category:
Download

CuddleCo Case Study

How CuddleCo Achieved 90% AI Containment in 3 Weeks

See how CuddleCo achieved 90% AI containment in 3 weeks, cutting response times from 7 days to under 24 hours—with 95% of setup done by their own team.

AI in workflow

The 2025 Edition: AI Powered Customer Care

AI in customer care doesn’t have to be customer-facing to make an impact. Download our guide to see how AI can drive efficiency behind the scenes.

AI Thumbnail

AI Assistant: A Case Study

Giving customer care agents their very own AI-powered personal assistant is taking the industry by storm - find out how much your contact centre could save with this exclusive client case study.

quick replies

Chatbots & Quick Replies: A Case Study

Chatbots and quick replies are an excellent first step in automating your customer care - find out how much your contact centre could save with this exclusive client case study.

Not ready for a demo?

We get it - you're just exploring your options. Sign up to our monthly newsletter updates in the meantime, and we'll keep you in the loop with new features, use cases and research in one compact email. No-strings, no obligations.