Intercom pioneers an outstandingly good chat widget. We pioneer automation-led, industry leading contact centres that bring it all together (and a really good chat widget).
Transparency and honesty are important to us, which is why we always strive to draw the fairest comparisons possible with our competitors and their features. Below, we’re comparing Gnatta Plus with Intercom Advanced (as of January 2025).
| Features | Intercom (Advanced) | Gnatta (Plus) |
|---|---|---|
| Integrations | Available | Available |
| Customisable Routing | Available | Available |
| Real-time Prioritisation | Available | Available |
| Profile Aggregation | Unavailable | Available |
| Omnichannel capability | Unavailable | Available |
| Complete Real-Time Analytics & Reporting | Unavailable | Available |
| Bespoke Workflow Engine | Unavailable | Available |
| Completely Customisable | Unavailable | Available |
| Widgets | Unavailable | Available |
| 24/7 UK Support | Unavailable | Available |
| Pricing | $85pm | £89pm |
The proof is in the pudding – and the best way for you to decide whether Gnatta is a worthy alternative to Zendesk, is to see it in action.
Book in a for a 30-minute, no strings attached call below. We’d love to show you around.
Book a DemoWe know we’re not the only customer engagement software out there – but we believe our omnichannel solution measures up with the best. See how we compare with competitors like Zendesk and Gorgias below.
