A real single customer view.

Conversations, not tickets.

Tickets belong in the past. In Gnatta, every message is treated as part of a wider conversation. Gnatta will merge messages in multiple channels for a single view of the issue at hand, and let you close it down with a single response.

Reporting and dashboards.

Live Data   Custom Reports

Get the detail on your operation with the brand-new reporting suite – use our pre-built reports, or setup your own to report on custom fields and filters. Monitor in-the-moment with real-time dashboards and live data, so you never miss a beat.

Codeless config & setup.

Gnatta is a fully-customisable solution, so you can build a contact centre that fits your needs exactly. But what makes Gnatta different is codeless config – you can be setup and running in less than a day, no developer needed. Better than out-of-the-box solutions, but more agile than any other bespoke system on the market.