Resources

We’re lifting the bonnet on industry news, case studies and research to help customer care teams like yours run the best they can.

gnatta webchat video

Migrate to Webchat to Save Money and Improve Efficiency

You could make a cost saving of up to 75% by migrating to webchat. Check out our video to see how Gnatta makes this easy for you.

why choose customisation gnatta?

Why Choose Gnatta? Customisation

Traditionally, changing your software required tech support. But with Gnatta, your team can customise everything from within the UI, in real-time.

what is the right channel mix for my business?

What is the Right Channel Mix for My Business?

Omnichannel is integral to providing a great customer service. But how many channels is enough, and what channel mix works best for your own business?

benefits of using webchat video

The Benefits of Using Webchat

The benefits of webchat are that it's efficient and effective. You can get to the root of a problem quickly and easily resolve queries, improving your customer experience and saving money.

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