Back office automation

Thoughtful software, built for scale

Gnatta offers an easy-to-set-up solution, designed to be managed effectively by non-technical staff to give you peace of mind.

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Clicks-not-code setup

As a clicks-not-code CCaaS solution, Gnatta lets anyone configure and customize their setup without deep technical expertise. Whether you prefer a hands-on approach with our intuitive visual workflow builder or want us to handle the setup, you have full flexibility to tailor your contact centre to your exact needs.

Gnatta is trusted by brands across the globe - here's a few.

OVO Energy AO Cancer Research UK Asos
Pret a Manger P2P Superdrug The Perfume Shop
Arrow XL We Buy Any Car Doctor Collector Solar Centre
Footasylum Cosatto Beauty Bay UP Global
Hobbs London CuddleCo Damsel in a Dress Savers
Studio 8 Freight Island Inov8
Integrations

Connect your ecosystem

Gnatta is able to seamlessly integrate with any software with an Open API. Whether you need to export Gnatta data or integrate order tracking, we’ve got you covered.

gnatta legal

Secure and stable

From ISO 27001 accredited data centres to access management features such as SSO and admin-level licensing. You will find Gnatta enables responsible security for your business.

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24/7 Support

Our UK-based support team is here to step in whenever you need us – whether that’s updating a critical workflow, moving forward with an integration or adding new channels.

 

Gnatta Reviews - What Our Happy Customers Say

Using Gnatta we’ve increased our channel coverage with a more effective service, which is key to our customer goals.
Neil Hunter
Operations Systems Manager
AO.com
Managing our customer conversations through Gnatta has made huge improvements to our contact centre efficiency.
Tracy Hodges
Head of Product
DHL UK
Using Gnatta allows us to automate large parts of the customer journey, making our agents more efficient and more effective.
Tony O'Farrell
Chief Operating Officer
FM Outsource

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